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Problem: The connected device seems to be a KETTLER device... Bluetooth.


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Verfasst am: 09.11.2014 [21:01]
LarsFNielsen
Themenersteller
Dabei seit: 09.11.2014
Beiträge: 1
Hi there,

I have just received my new Kettler S racer; absolutely fantastic product. Thank you.

However, I have problems pairing my laptop with Windows 8/Kettler World Tour 2 to the Kettler S bike.

Using windows 8.1 I connect to my Kettler S, using Bluetooth results in the following pattern:

1. Set Kettler S in bluetooth pairing mode.
2. Create new device mapping in Kettler World Tour 2
3. In KWT 2: Map to bluetooth unit, RACER S 425C11
4. KWT 2:I get a progress bar. While progress bar is running, the panel on my Kettler S turns blue (indicating there is a bluetooth connection = For about 2 seconds.
5. Kettler S bike panel turns green (turned of) AND i get the following message on my World Tour 2 application: "The connected device seems to be a KETTLER device. It cannot be identified, however. Please check if a software update is available."

I have run the firmware update, and it tells me there is no available firmware updates. Which does not surprise me as this bike have JUST received by truck from your Germany factory. The software installed came with the bike.

Note: Pairing from my Apple iPhone 5 works pretty smoothtly using Bluetooth.

/Lars
Dateianhang

ERROR.png (Typ: image/png, Größe: 146.6 Kilobyte) — 396 mal heruntergeladen
ERROR2.png (Typ: image/png, Größe: 151.21 Kilobyte) — 377 mal heruntergeladen
ERROR3.png (Typ: image/png, Größe: 94.01 Kilobyte) — 393 mal heruntergeladen
Verfasst am: 09.11.2014 [21:24]
Wolfgang
Administrator
über 100 kmüber 500 km
887 km
Dabei seit: 09.02.2009
Beiträge: 2810
Hi,

please update your KETTLER WORLD TOURS because you have an very old Version.

Our automatic update is broken so you can download the update here:
http://www.kettlerworldtours.net/en/mainmenu/software-downloads/downloads.html





 

 

KETTLER

     

KETTLER WORLD TOURS 2.0