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Verfasst am: 17.06.2014 [04:02]
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Zboj_Rumcajs
Themenersteller
Dabei seit: 17.06.2014
Beiträge: 2
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Dear Sirs,
I got racer s ID E10B KI RE7 Version 17.31 CA 07688-100-0004 SN 4294967295. It works well with IOS devices but not with KWT2. Pc recognizes it and when i want to connect to KWT2 i got message:
'The connected device seems to be a Kettler device. It cannot be identified however. Please check if software update is available.'
Firmware updating tool works and connects with racer s but available online update tab keeps showing checking status near the version number.
Please help.
Ive installed generic bt driver and Kettler USB driver. Track experience treadmill which i got too works well with this pc and KWT2.
Regards
Zboj_Rumcajs
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Verfasst am: 17.06.2014 [09:57]
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Wolfgang
 Administrator   887 km 
Dabei seit: 09.02.2009
Beiträge: 2810
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Dear Zboj,
the identity data of your device:
ID E10B KI RE7 Version 17.31 CA 07688-100-0004 SN 4294967295
Is not recognized. Is it realy correct?
A device with ID E10B is not in the list. Should be EA10S for Racer S.
KI should be "Racer S"
SN Value is invalid but thats not needed.
I think your device is not correctly initialized by manufacturer.
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Verfasst am: 17.06.2014 [11:53]
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Zboj_Rumcajs
Themenersteller
Dabei seit: 17.06.2014
Beiträge: 2
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Thanks for swift reply. The numbers are as shown by Kettler Update Tool in device information tab and they re correct.
What does it means that the device is not initialized by manufacturer?
Is there a way I can initialize by myself?
Zboj
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Verfasst am: 18.06.2014 [07:44]
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meissner
 Moderator 
Dabei seit: 11.02.2009
Beiträge: 51
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Hi Zboy,
The ID you submit is not in the device list in KWT. Our interest is the "Prüfzertifikat" inserted in the manual. Please scan it and send it as PM. Do you know if the PCB brake controll was changed as service case?
Thanks
Thomas
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