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Desconection Problems


Author Message
Written on: 28.02.2013 [00:01]
Ivan
Topic creator
registered since: 11.02.2013
Posts: 3
Hi,

I have some problems with me Kettler Unix E and Kwt (version1).

When I select a Sport or Fitness program on KWT, I begin the training and during it I get a lot of message "device waiting", it is like a communication lost. These messages appears only during one second, I lost pulse and power monitoring, the elliptical lost the current power during some seconds and restore it again, this mean that the power go down and up constantily due to this "device waiting message".

If I use an online training route with Bing Maps this error does not appear.

The second problem I have is that the distance and speed beetwen the KWT and the device are not the same. I don't know why. 5 km in kwt are about 20km in the device minitor. I spend almost one hour to run 5km on kwt routes. I have taken part of some races and all users spend very short time to run 1km while I spend much more running to my max speed. It could be a configuration issue.

Thank you very much for your help.
Written on: 28.02.2013 [00:29]
ErikHelwig
Beta Tester
over 100 kmover 500 kmover 1000 km
over 5000 kmover 10000 kmover 15000 km
over 25000 km
36027 km
registered since: 16.12.2009
Posts: 3131
Hello Ivan,

first of all welcome here.

KWT 1 Demo or Buy-Version?

Have you already installed the 1.1.3 KWT Patch following Patch 1.1.5.1.

If that doesn't help ?? Maybe "Wolfgang" has an answer.

@ different speed and distance indications -> that is not a bug -> every KWT user has different Speed and distance indications.The PC = KWT idication is right.

With keyboard arrow up and down (Demo) or Panel buttons (buy Version) you can change gears = power settings.

greetings

Erik

[This article was edited 1 times, at last 28.02.2013 at 00:30.]

11.11. 2000 bis 14.12. 2010 AX1
14. 12. 2010 bis 3. 2. 2016 Ergo Race
4. 2. 2016 bis 11. 3. 2016 Racer 8
Ab 15. 3. 2016 Racer S

http://help.kettlerworldtours.de/en/kettlerworldtours20/training/trainingsarten.html
Written on: 02.03.2013 [16:04]
Ivan
Topic creator
registered since: 11.02.2013
Posts: 3
Hi Erik,

Thank you very much for your answer. I have KWT buy-version with patch 1.1.5.1.

Regards.
Written on: 02.03.2013 [17:02]
ErikHelwig
Beta Tester
over 100 kmover 500 kmover 1000 km
over 5000 kmover 10000 kmover 15000 km
over 25000 km
36027 km
registered since: 16.12.2009
Posts: 3131
Hello Ivan,

is your KWT connection problem solved?

greetings

Erik

11.11. 2000 bis 14.12. 2010 AX1
14. 12. 2010 bis 3. 2. 2016 Ergo Race
4. 2. 2016 bis 11. 3. 2016 Racer 8
Ab 15. 3. 2016 Racer S

http://help.kettlerworldtours.de/en/kettlerworldtours20/training/trainingsarten.html
Written on: 02.03.2013 [18:57]
Ivan
Topic creator
registered since: 11.02.2013
Posts: 3
Hi Erik,

No, I still have the same problem. I had the last path version already installed.
I am using a Windows XP computer with 1GB RAM. I didn't have any problem with the KWT installation.

Thank you Erik.



 

 

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