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ERGO-S Bluetooth problems


Author Message
Written on: 12.01.2014 [09:46]
DannyDER
Topic creator
registered since: 09.12.2013
Posts: 3
I have bought my Ergo-S on 27 dec 2013, and enjoyed until 11 jan 2104 a trouble free usage of KWT 2.0.1.22 with a WIN 8 pc.
Since then I cannot achieve any bluetooth link at all : not with the WIN 8 pC and also not with an IPAD 2 or IPHONE 4S running IOS 7

Having gone through the related forum topics, and shutdowns, reconnect bluetooth devices : I still no have a working device today

on KWTI get the message "Ergo buiten werking " ( Ergo ausser betrieb)

I would highly appreciate any suggestion

Best greetings from Belgium
Written on: 12.01.2014 [11:01]
ErikHelwig
Beta Tester
over 100 kmover 500 kmover 1000 km
over 5000 kmover 10000 kmover 15000 km
over 25000 km
36598 km
registered since: 16.12.2009
Posts: 3142
Hello DannyDER,

first of all welcome here.

Watch this Video for a BT connection.

http://www.kettlerworldtours.de/main/video-tutorial.html#c236



Try to check your Bluetooth dongle with with a BT connection and a smartphone.


Try reinstalling the KWT USB driver if you own the panel with the cable set + converter.

The strange thing is that the error massage "Ergo buiten werking " ( Ergo ausser betrieb)" says that there is an active BT connetion.

Can you calibrate your ergo Buttons via BT?

greetings from Austria

Erik




11.11. 2000 bis 14.12. 2010 AX1
14. 12. 2010 bis 3. 2. 2016 Ergo Race
4. 2. 2016 bis 11. 3. 2016 Racer 8
Ab 15. 3. 2016 Racer S

http://help.kettlerworldtours.de/en/kettlerworldtours20/training/trainingsarten.html
Written on: 13.01.2014 [12:45]
DannyDER
Topic creator
registered since: 09.12.2013
Posts: 3
Hallo Erik

Many thanks for quick reply

I have no BT dongle, nor cable set or converter : this is a new machine where all connections are supposed to run over BT.

I checked the forum and the tutorial ,

I do no believe I can calibrate the ergo buttons via BT

I used this ergo first with IPAD and BT to KETTFIT S and then with KWT 2.0.2.21 and a WIN 8.0 PC.
last saturday 11 jan, I purchased a RLV video ES MASCA, and after I installed this I was no longer able to establish a BT connection with the WIN 8 PC, nor with the IPASD
I contacted Carsten Jost from RLV, but he does not believe the installation of RLV video is the cause of the problem.

In one of the forum topics I read that

"you should make the ERGO-s visible for BT", but how do you do this?

Written on: 13.01.2014 [12:56]
ErikHelwig
Beta Tester
over 100 kmover 500 kmover 1000 km
over 5000 kmover 10000 kmover 15000 km
over 25000 km
36598 km
registered since: 16.12.2009
Posts: 3142
Hello Danny,


Ok the BT connection worked well 1 week ago with the same hardware as you use now -> Is this correct?

Try deleting all BT connections on your smartphone , ipad etc....
then make a new connection:


see the racer s tutorial here..

http://www.kettlerworldtours.de/en/mainmenu/video-tutorial.html#c236

If this doesn't work deinstaal the rlv Video and reinstall KWT 2.0.1.22

greetings from Austria

Erik

11.11. 2000 bis 14.12. 2010 AX1
14. 12. 2010 bis 3. 2. 2016 Ergo Race
4. 2. 2016 bis 11. 3. 2016 Racer 8
Ab 15. 3. 2016 Racer S

http://help.kettlerworldtours.de/en/kettlerworldtours20/training/trainingsarten.html
Written on: 13.01.2014 [14:38]
DannyDER
Topic creator
registered since: 09.12.2013
Posts: 3
Hallo Erik

Many thanks for your clear advices

I have got again full control of the Ergo-S after doing :

1 remove ergo from device list in KWT
2 remove ergo from BT list on WIN 8 PC
3 power off and unplug both devices
4 wait for 5 minutes
5 add ergo on BT list win 8 PC
6 add ergo on KWT
7 start training with RLV video Masca

Tutto Bene !!!

Vielen vielen Dank!!!

[This article was edited 2 times, at last 13.01.2014 at 18:05.]



 

 

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