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Racer 9 - Bluetooth


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Verfasst am: 08.01.2015 [10:59]
gianluca.nardi
Themenersteller
Dabei seit: 05.01.2015
Beiträge: 12
Good Morning,
This is the first post in this forum: hello all.
few days ago I bought the new ketter racer 9 (2015) with the KWT 2.0. I have been mounting everything and
I have been installing and configuring the KTW with the bluetooth interface.

Unfortunately there's a problem. Pricisaly two problems. One, the gear on the handle doesn't work: the KWT can't see the controls.
The other problem the polar band can't send the FC continuously; it seems the bluetooh signal's make interference with the polar band signal's.

The two problems don't happen if I use then USB interface. Everything works well.
Have somebody had the same problems with the bluetooth interface???

Tanks a lot.
Gianluca Nardi
Verfasst am: 08.01.2015 [11:54]
Wolfgang
Administrator
über 100 kmüber 500 km
870 km
Dabei seit: 09.02.2009
Beiträge: 2610
Hi,

the first issue can be solved by Firmware update of the racer 9.

http://intl.sport.kettler.net/service-center/software-training-equipment/firmware-updates.html

For the other issue I have currently no solution.

Verfasst am: 08.01.2015 [12:45]
gianluca.nardi
Themenersteller
Dabei seit: 05.01.2015
Beiträge: 12
Thanks a lot Wolfgang,
This evening, when I will be at home, I will try to update the firmaware.

But... I don't understand a thing about the polar band...
Have you had the same issue and haven't you found a solution for your bike???
or is it a common issue????
Verfasst am: 08.01.2015 [13:30]
Wolfgang
Administrator
über 100 kmüber 500 km
870 km
Dabei seit: 09.02.2009
Beiträge: 2610
I'm the man behind the Software and not the Ergometer.

I never had this Problem but I also have only the Display of the Racer 9 to test with KWT...

In other Forums the same issue is discussed. I will talk with KETTLER about this issue.

Verfasst am: 08.01.2015 [16:57]
gianluca.nardi
Themenersteller
Dabei seit: 05.01.2015
Beiträge: 12
Thanks Wolfgang,
this evening I will try to update the firmware and maybe it could fix the polar band issue. Will I be lucky ??? icon_smile.gif

Thanks for talking to kettler.

I'm wondering myself because kettler doesn't publish a firmware update to use bluetooh (smart) as heart rate monitor.
Verfasst am: 12.01.2015 [10:07]
gianluca.nardi
Themenersteller
Dabei seit: 05.01.2015
Beiträge: 12
Yesterday I updated the firmware and the command on the handle worked well. Unfortunately the bluetooth made interference with the polar band signal's yet.banghead.gifThen the bluetooth interface is useless and I must use the usb interface that works well.

It's possible didn't Kettler try the polar band with on KWT2 with bluetooth inteface??? The bike costs 2000 €
Verfasst am: 14.01.2015 [09:59]
gianluca.nardi
Themenersteller
Dabei seit: 05.01.2015
Beiträge: 12
"Wolfgang" wrote:

I'm the man behind the Software and not the Ergometer.

I never had this Problem but I also have only the Display of the Racer 9 to test with KWT...

In other Forums the same issue is discussed. I will talk with KETTLER about this issue.


Good Morning Wolfgang,
have you already talk with KETTLER about this issue?? Can they find a solution in a short time??

Thanks
Verfasst am: 14.01.2015 [10:06]
Wolfgang
Administrator
über 100 kmüber 500 km
870 km
Dabei seit: 09.02.2009
Beiträge: 2610
Today I will talk with KETTLER. Yesterday I could not reach someone.

Verfasst am: 14.01.2015 [10:30]
gianluca.nardi
Themenersteller
Dabei seit: 05.01.2015
Beiträge: 12
Thanks a lot Wolfgang,
I'm waiting for you news icon_smile.gif
Verfasst am: 14.01.2015 [15:16]
hubbel
über 100 kmüber 500 kmüber 1000 km
über 5000 kmüber 10000 kmüber 15000 km
20284 km
Dabei seit: 06.02.2011
Beiträge: 60
hallo wolfgang,
die antwort von kettler würde mich auch interessieren!!
gruß hubbel



 

 

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