Verfasst am: 17.08.2013 [16:14]
|
giorgio
Themenersteller
Dabei seit: 01.04.2011
Beiträge: 57
|
Hello
The saddle of my Ergorace is broken and I need a New One.
Do you know where can I order this on the web for a quick delivery ?
Thanks
Giorgio
|
Verfasst am: 17.08.2013 [19:32]
|
ErikHelwig
Beta Tester
Dabei seit: 16.12.2009
Beiträge: 4898
|
|
Verfasst am: 17.08.2013 [23:46]
|
giorgio
Themenersteller
Dabei seit: 01.04.2011
Beiträge: 57
|
Hello,
Sorry but I did not explain my self too well.
What I broke is not the saddle itself, it's the SADDLE SUPPORT.
It got unwelded in the bottom part where the cylinder ends.
I presume I need to change everything, or what else can I do ?
Maybe I can try to weld it again ?
Any experience ?
Thank you for the kind reply in advance.
Ciao
Giorgio
|
Verfasst am: 18.08.2013 [01:07]
|
ErikHelwig
Beta Tester
Dabei seit: 16.12.2009
Beiträge: 4898
|
Hello giorgio,
i see.
I think you broke part 26 -> see enclosed jpg part1
Some questions:
When have you baught your ER ? You should have warranty within 3 years.
Do you own the ER with the orange or the red stripes?
Because this part (26) has benn changed = upgraded by Kettler from the orange to the red model.
Note your art Nr and Serial Nr. of your ER (down at the front) and go with your invoice to your Kettler dealer.
At least he can order the part -> but i think it is a warranty case.
greetings
Erik [Dieser Beitrag wurde 1mal bearbeitet, zuletzt am 18.08.2013 um 01:49.]
Dateianhang
07988880part2.jpg (Typ: image/pjpeg, Größe: 110.79 Kilobyte) — 1931 mal heruntergeladen
|
Verfasst am: 18.08.2013 [22:10]
|
giorgio
Themenersteller
Dabei seit: 01.04.2011
Beiträge: 57
|
Hello
I don't know if I can still call for a warranty. I bought the Ergorace in 2009.
These are the photos of the part which went broken.
It seems the new model is different, so my problem gets even bigger now ?
Thanks in advance for any suggestion.
Ciao
Giorgio
|
Verfasst am: 18.08.2013 [22:25]
|
giorgio
Themenersteller
Dabei seit: 01.04.2011
Beiträge: 57
|
]It seems I cannot attach the photos with my ipad
|
Verfasst am: 18.08.2013 [22:32]
|
ErikHelwig
Beta Tester
Dabei seit: 16.12.2009
Beiträge: 4898
|
Hello giorgio,
sorry I can't see any photos
Limit: 1 MB/Photo
Don't worry the new part (see my list =jpg) fits all ER version ->is the better one. -> goes complete around the seat tube instead of only above -> your one
greetings
Erik [Dieser Beitrag wurde 1mal bearbeitet, zuletzt am 18.08.2013 um 22:35.]
|